Job Details

Assistant Retail Store Manager / Keyholder at KNOW1

We are seeking a reliable, motivated, and experienced Full-Time Assistant Store Manager to oversee daily operations at KNOW1.

Responsibilities

• Managing the retail sales team. Including training, delegating tasks, reprimanding, appraising, and hiring employees as necessary.
• Providing excellent customer-service to guests. Including answering inquiries about the store, brands, product collections, recommending products, communicating in-store promotion details, and more.
• Monitoring stock levels and purchasing products for the store.
• Researching new products and brands for the store.
• Receiving product shipments, including recording accurate damaged/shortage/overage records, pricing, tagging, sorting, and displaying product.
• Adhering to standard opening and closing procedures, including preparing the store to optimal visual merchandising standards, maintaining store cleanliness, and securing the store for closing.
• Preparing and distributing work schedules for the sales team.
• Effectively operating the Shopify POS system.
• Setting and meeting sales goals, including sales reporting, strategizing, and promoting.
• Preparing store promotional displays.
• Assisting with day-to-day social media activities.
• Ensuring compliance to the employee handbook and to health and safety standards.

Required Qualifications

• Previous experience in retail management or assistant management.
• Excellent customer service skills.
• Strong reliability and accountability.
• Strong communication and interpersonal skills.
• Conflict management skills.
• Time and task management skills.
• Ability to learn and communicate an in-depth knowledge of the store’s merchandise, its exact location and its prices.