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Under the direction of the Clinical Supervisor and in collaboration with the Medical Providers, provides the services of Medical Assistant. Responsible for working with and supporting the Medical Provider(s) ensuring that medical care is delivered to all clients in a timely, dignified, and caring manner. This position works in a team and requires a willingness to rotate in performing a broad range of duties, including front office reception and clerical duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
EDUCATION and/or EXPERIENCE
High school graduate or equivalent. Successful completion of a recognized Medical Assisting program required; Registration or Certification as a Medical Assistant preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit at desk or chair; use hands to handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch or climb stairs. The employee must occasionally lift and/or move up to 10 pounds.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Equipment Use: Frequent use of telephone system and office equipment including but not limited to computer, printer, facsimile machine, copier and general office supplies. Good computer skills are required. Exposure to ill patients is anticipated and the position is a Category I for exposure to blood, bodily fluids, and communicable disease.
Work Hours: Days and hours worked vary depending on operational needs, but generally are Monday through Saturday between the hours of 7:00AM and 7:00 PM. Overtime may be required.
Mental Demands: Duties require attention to detail, alertness, problem solving, tolerance to stress and exercising sound judgment. Sound stress reduction skills are essential.
Communication Demands: Talking on telephone, training/giving instructions receiving instructions and composing written language (English).
EXPECTATION OF EMPLOYEE
Wahiawā Health is committed to ensuring the delivery of quality care through continuous evidence-based improvements. The Patient Centered Medical Home (PCMH) model standards, a nationally recognized evidence-based model for quality improvement and quality care, are used to demonstrate quality at WH. All employees are a part of PCMH and are required to actively participate in quality initiatives, including trainings and evaluation projects. Employees are expected to demonstrate and promote team-based and patient centered interactions with other staff members and patients/members/clients.
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