Job Details

Customer Service Specialist /Administrative Assistant 

Busy estate planning law firm seeks an experienced front desk customer service-oriented administrative assistant. We are looking to hire someone with a positive attitude and outgoing personality to greet our valued clients on the phone and in person. Prior customer service experience and/or office experience preferred.

This is a full-time, in-person (non-remote) position.

Responsibilities

• Answer phone calls.
• Calendar and confirming appointments on Microsoft Outlook
• Data entry
• Greeting clients
• Preparing forms and documents for client meetings
• Scanning documents
• Entering data in client databases

Work Experience Required

• 1 year experience in administrative/operational support, or related field

Technical Skills and Abilities

• Excellent verbal and written English communication skills.
• Proficiency in Microsoft Outlook calendar system, Word & Excel.
• Excellent interpersonal skills to accommodate the needs of a diverse customer base