Job Details

Operations Support Assistant– Food Manufacturing (Honolulu, HI)

About Us
We are a growing gelato production business looking for a detail-oriented and proactive Operations Support Assistant to support daily operations. You will play a vital role in assisting with order management, dispatching deliveries, maintaining inventory, and handling administrative tasks to keep our business running smoothly.

Key Responsibilities

• Provide excellent customer service and assist with order processing.
• Support gelato production scheduling with the Production Team.
• Help manage inventory records in QuickBooks, including supplies and ingredients.
• Assist with delivery coordination, including organizing routes and dispatching drivers.
• Help stage and load items for delivery.
• Receive and check in vendor deliveries.
• Perform basic bookkeeping (A/R & A/P) in QuickBooks.
• Maintain records, logs, and office files.
• Assist with vehicle maintenance paperwork.
• Contribute to a positive and productive team culture.

Skills & Qualifications

• Strong customer service and communication skills.
• Ability to stay organized and work efficiently in a fast-paced environment.
• Attention to detail and ability to multitask.
• Proficiency in QuickBooks, Excel, and email management (Gmail/Outlook).
• Basic knowledge of Oahu`s geography for dispatching deliveries.
• Understanding of office operations and management.
• Ability to perform occasional light to medium physical tasks.

Education & Experience

• 1+ years of office or administrative experience.
• Experience in customer service and basic bookkeeping (A/R & A/P) in QuickBooks.
• Familiarity with handling high email volumes using Gmail or Outlook.
• Experience using Excel in a business setting.
• Oahu area dispatching experience is a plus.
• Restaurant or production kitchen experience is a plus.
• Associate degree or equivalent experience (Bachelor`s degree a plus).

If you are detail-oriented, organized, and ready to support a dynamic team, we`d love to hear from you!

Apply today!

Job Type: Full-time

Pay: $35,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Chart (Excel): 1 year (Required)
• QuickBooks: 1 year (Required)
• Office: 1 year (Required)

Ability to Commute:

• Honolulu, HI 96817 (Required)

Work Location: In person

Job Type: Full-time

Pay: $35,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Honolulu, HI 96817 (Required)

Ability to Relocate:

• Honolulu, HI 96817: Relocate before starting work (Required)

Work Location: In person