Job Details

Description - Schedule mobile notary appointments by call, text and email for real estate transactions received through our software for appointments around the country.

Ideal Candidate - Has Escrow, Notary Signing Agent or Lending experience and enjoys finding solutions for customers. Applying from Hawaii is preferred.

Shifts Available - Full-time, Monday through Friday; 11:00 am - 7:00 pm or 12:00 pm - 8:00 pm Pacific Standard Time (8am - 4pm and 9am - 5pm HST)

Responsibilities

• Schedule inbound notary signing agent appointment requests through CSN software
• Coordinate with customers and notaries by phone, email and text
• Communicate with scheduling team through messaging app
• Work with management to meet customer's needs

Qualifications

• Three years of customer service
• Excellent phone etiquette
• Excellent verbal and written skills
• Ability to multitask, organize, and prioritize work
• Quiet work environment
• Updated computer (extra monitor is helpful)
• High-speed internet
• Working knowledge of computers and the operation of standard computer programs (Google Suite, Microsoft Office Suite, etc.)
• Ability to be flexible, handle multiple tasks and show initiative