Job Details

Operations Manager

Architectural Design & Construction, Inc.

The ADC Operations position requires an employee who thrives in a creative, challenging, ever-changing environment; and possesses a keen ability to multi-task, prioritize and organize.  Must be a self-starter with high integrity, basic accounting skills and enthusiasm for Architectural Design & Construction, Inc.  Must possess strong information technology skills, communication skills, leadership abilities and a natural customer service inclination.

General Operations:

• Reports to and provides assistance in all matters to the President of the Company.
• Responsible for the overall management of administrative systems for ADC and all Subsidiaries.
• Work with all Managers and Employees of ADC and NAI in any way to achieve the goals and vision of the Company. 
• Facilitate and direct the flow of procedures and information through the Company to assure smooth operations.
• Authorized signer for ADC & NAI.  Authorized signer on checking accounts.  Ensure that all invoices are approved by the proper authority.
• Protect information that is confidential and proprietary.  Assist all Managers and Employees in facilitating confidential business matters.
• Oversee the Administrative Staff.  Assign duties and responsibilities that utilize their highest and best talents for their professional advancement and for the growth of ADC.
• Provide, promote, and monitor a standard of excellence in the quality of all Administrative functions.
• Strategize and anticipate the needs of the company.  Implement structural and organizational programs.
• Monitor and track ADC Subsidiaries and investments. Oversee the Administrative functions of the Subsidiaries.
• Administer insurance policies and overall risk management.
• Oversee and manage all contracts.
• Monitor and maintain the current status of all licenses, business registrations, vehicle registrations, tax clearances.
• Oversee the management of the archived documents.

Office Management:

• Manage the overall operations of the office.
• Assume and/or delegate duties as needed.

Construction:

• Contract Management of Trade Contractors. Monitor insurance certificates for the duration of the project.
• Maintain Client, Supplier, and Trade Contractor Databases.
• Monitor the progress of all construction projects according to the Design-Build Guidelines, Homeowners Construction Guidebook, and Project Schedule.
• Facilitate Turnover and Warranty.
• Proactively engage in and provide outstanding customer service to all clients, especially during the Construction and Warranty Phase.
• Build relationships with Strategic Alliance Members. Work to develop beneficial opportunities.

Human Resources:

• Implement and oversee all functions related to employee selection, recruitment, retention, and orientation.
• Develop and implement employee benefit programs. Oversee their administration.
• Dissemination and enforcement of company policies and procedures. 
• Facilitate conflict resolution when needed.  Counsel employees. 
• Create effective employee relation strategies that increase and improve communication.
• Represent and communicate that safety, quality, the client, the employees, and the integrity of ADC are of the utmost importance and that all employees are held accountable for them.
• Oversee the maintenance of all Human Resource records. 
• Actively update employee policies to ensure compliance with State and Federal employment regulations.
• Work with the President and Division Heads to create job descriptions, categories, and wage structure for all positions in the company.
• Facilitate employee training and team building to increase employees` productivity and morale.
• Work with employees to create their goals and career path within the ADC vision.