Job Details

CW Administrative Specialist

$25.52 - $32.66

Job Description

The CW Administrative Specialist provides a broad range of technical and administrative support for the Weld County Department of Human Services Child Welfare Division leadership and staff, with a commitment to customer, Division, and Department success. Serves as a supportive, engaged member of the Child Welfare team, assisting with various tracking, reporting, documentation, dissemination, and follow up related to division, Department, State, and Federal requirements. Primary office location is in Greeley, but employee may perform work at any Weld County office. Reliable, predictable, attendance within designated scheduled hours. This position is in-person and may be eligible for up to eight (8) hours of telework per week of remote working that may be approved after six (6) months of employment with the County and upon completion of initial training and demonstration of high work performance.

Ideal candidate traits:

• Able to work with diverse stakeholders in a variety of settings, demonstrating a high level of professionalism, integrity, and personal accountability at all times.
• Customer success and detail oriented.
• Able to organize and prioritize workload to ensure all assignments and responsibilities are completed per deadlines and requirements.
• Adaptable, collaborative, open-minded, and committed team member with a desire to learn.
• Takes initiative
• Strong self-starter that is deadline driven.

Administration - 50%

• Accurately complete various required forms across several systems; regularly access multiple database systems, including the state database, Binti, Colorado State Courts – Data Access program, and Colorado Bureau of Investigation (CBI) Secure Document Delivery System (SDDS).
• Access and disseminate fingerprint results from secure SDDS system and ensures compliance with Criminal Justice Information Services (CJIS) policy protecting criminal justice information.
• Utilize appropriate systems to assist in tracking compliance in various areas.
• Complete placement information forms: service referral forms, childcare forms for kinship and foster care providers, and Adam Walsh Checks.
• Extend target dates in family services plans.
• Scan documents into OnBase.
• Enter records of contacts into the state database.
• Update health passports.
• Update the state database with current addresses and phone numbers and other necessary information.
• Assist with follow-up phone calls and emails to ICPC liaison regarding monthly contacts and 90-day reports.
• Assist with travel requests to support caseworkers and families. This may include researching flights, hotels, and providing recommendations to finalize travel arrangements.

Collaboration - 45%

• Assist with developing and maintaining various data tracking spreadsheets to ensure ongoing and accurate data collection; provide data to caseworkers to assist in meeting deadlines.
• Create easy to understand and visually engaging reports as needed and requested.
• Assist with preparation for internal case audits of Child Welfare cases.
• Support various child welfare activities through preparation including preparing staff for in-house foster care, case, and assessment reviews, and preparing review outcome reports.
• Assist with combining state review outcomes with in-house review outcomes into singular, easily digestible reports.
• Demonstrates a high level of professionalism, active listening, and verbal and written communication during all interactions.
• Interacts in various settings with internal and external customers, Department and Division leadership, and other professionals and stakeholders.

Policies & Procedures - 5%

• Understands and implement rules and regulations for Child Welfare organizations in Colorado outlined in the State of Colorado Department of Human Services Volume 7 guidelines.

Required Qualifications

• High School Diploma/GED and 2 years of full-time business or clerical experience in an office environment which includes extensive customer service, telephone use and computer experience that includes data entry and Windows based navigation.

Preferred Education

• Associate's Degree in a business-related field.

Preferred Experience

• Experience in the creation of database management/data tracking and outcome reporting.
• Experience in a public or private social services agency.
• Experience working with community stakeholders.
• Experience supporting/assisting with trainings, workshops, or other educational presentations.

Skills and Abilities

• Candidate must possess experience using PowerPoint, Microsoft Windows, Word, Excel, and Outlook.
• Candidate must be able to demonstrate integrity/personal accountability, critical thinking, analytical, and problem-solving skills, ability to work independently and within a team, and a desire to learn.
• Candidate must be able to exercise discretion.
• Candidate must possess the ability to use discoveries and interpretations to improve data, methods, and outcomes.
• Candidate must possess the be able to adhere to work product deadlines.
• Candidate must possess ability to keyboard at 35 words per minute.
• Candidate must possess the ability to enter data into several different computer programs.
• Candidate must possess the ability to learn and apply new computer skills on a regular basis.
• Candidate must possess the knowledge of computer programs such as Microsoft Windows and Word, Excel, and Outlook.
• Candidate must possess the ability to read and comprehend instructions, correspondence and department policies and procedures.
• Candidate must possess the ability to write correspondence.
• Candidate must possess the ability to effectively communicate in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Candidate must possess the ability to apply math concepts and calculations in the work environment.
• Candidate must possess the ability to apply common sense to problem solve in a work environment.
• Candidate must possess the ability to adapt to fast paced, high volume and ever-changing work environment and be able to handle high stress situations.
• Candidate must adhere to strict confidentiality guidelines and appropriate release of information.

Licenses and Certifications

• Candidate must pass criminal background check prior to employment start date. Required
• Candidate must pass Department of Human Services background checks prior to employment start date. Required
• Candidate must pass a CBI/FBI fingerprint check prior to employment start date and will continue to be subject to CBI/FBI monitoring throughout employment. Required
• Driving is essential in this position.
• Candidate must have a valid Driver's License and Liability Insurance (Required upon hire)
• Candidate must pass a Motor Vehicle Record (MVR) evaluation and if hired, will be subject to continuous monthly MVR monitoring. Candidate must provide own transportation and be willing to travel as needed to meet the essential functions of the position. Required
• This position is subject to a pre-employment drug screening. Employment is contingent upon successfully passing the screening in accordance with Weld County policy. Required

This position is non-exempt from the minimum wage and overtime requirements of the Fair Labor Standards Act and is therefore eligible for overtime pay.

As an applicant for this position, you should be aware of Senate Bill 19-085, the Equal Pay for Equal Work Act. The act requires employers to announce the pay range for job openings.

Weld County is an equal employment opportunity employer. We ensure that all employment practices are conducted without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity or expression, genetic information, protected veteran status or any other protected status in accordance with federal, state, and local laws. Weld County pledges to uphold a work environment free from discrimination and harassment, promoting fairness and dignity for all employees. We actively take affirmative action to comply with nondiscrimination policies and invite qualified individuals in need of reasonable accommodations to contact our Human Resources Department at humanresources@weld.gov or (970) 400-4234.