Job Details

Progressive Leasing is seeking a Supervisor - Customer Service to lead a remote team within 60 miles of El Paso, TX. You will train staff, monitor performance, and drive exceptional service through coaching and feedback, while handling inbound and outbound calls.

Your day-to-day includes documenting accounts, resolving escalations, and maintaining service levels with AI-enabled tools and MS Office proficiency. Nights, weekends, and holidays availability is required.