Job Details

CampusGuard, a Nelnet Company, is seeking a Customer Success Manager to own the client lifecycle and ensure measurable outcomes from our SaaS platform and consulting services. You will act as the primary client advocate, coordinating with internal teams to deliver value and sustain long-term retention.

The role requires 3–5 years in SaaS customer success or related fields, a Bachelor's degree in a relevant area, and PCIP certification within the first year.