Supervise the operations of and coordinates the activities within the phlebotomy and/or support departments, focusing on the needs of the patients, clients and staff ensuring accuracy from the point of specimen collection.
Oversee activities through observation and review daily. Focus on customer service; prioritize, identify and resolve problems maintaining open communication with clients.
Oversee the scheduling of personnel to provide adequate coverage and efficient use of personnel.
Oversee the orientation and training of new personnel, nurses, PCT's, MA's and students.
Maintain documentation of orientation and training activities.
Ensure maintenance of staff competency.
Resolve problems and issues related to staff behavior or performance as well as daily operations within the departments and informs Laboratory Support Manager.
Develop the skills and abilities of staff members to assist building a team atmosphere.
Review, revise and write policies and procedures.
Document personnel performance evaluations, counseling and disciplinary action.
Prepare and adhere to the yearly budget, in collaboration with the Laboratory Support Manager.
Maintain bench skills to function efficiently in all designated areas.
Oversee off-site phlebotomy locations and Traveling Phlebotomy Services, including all staff activities.
Ensure all locations are up to date for state inspections, working with Laboratory Support Manager.
Coordinate daily activities for the operation of all phlebotomy stations and collects performed by Traveling phlebotomy team.
Interact with clients as needed, working with Business Development and Clinical Specialist.
High school diploma or equivalent required. Associate degree in medical or biological science field preferred.
ASCP certification preferred. A minimum of 3-5 years of laboratory experience required. Previous lead or supervisor experience preferred.
Health, dental, prescription, and vision coverage for full-time & part-time employees
Short-term disability, long-term disability, and life insurance coverage
Continuing Education Reimbursement Programs $4000/YR for Full Time staff, $2000/YR for Part Time staff. Tuition discount programs for you, your spouse, and dependents!
403(b) Retirement Savings Plan with employer match
Multiple onsite gym locations with FREE access for employees (plus yoga, personal training and more)
Additional discount programs available to all Elliot employees on things like insurance, mobile plans, travel, etc.