Job Details

Since 1990, Europe Express has been a trusted partner to travel advisors, offering customized European travel at competitive prices for both independent and group travelers.

We are passionate about the wonders of Europe and committed to delivering exceptional client experiences. By equipping travel advisors with in-depth destination training and unparalleled resources, we empower them to succeed at every stage of their career.

Join our team and be part of a collaborative, learning-driven environment that shares a love for creating unforgettable holidays.

We are seeking a dynamic and results-driven Inside Sales Manager to lead a high-performing team of Inside Sales Consultants. This role is pivotal in driving revenue growth, enhancing team performance, and delivering exceptional service to our travel advisor partners. The ideal candidate is a strategic thinker with a passion for coaching, data-driven decision-making, and cross-functional collaboration.

What we'll offer:

• Competitive base salary ($75,000 to $85,000 USD) and OTE ($113,000 USD)
• Comprehensive health benefits
• Retirement savings plan with company contributions
• Generous paid time off allowance and birthday day off
• Remote working within the United States
• Parental leave and family-supportive policies
• Charity or volunteering time off
• Group-wide travel discounts

What you'll do:

Sales Strategy & Execution

• Develop and implement sales strategies that align with company goals and revenue targets.
• Accelerate pipeline movement through well-structured sales plays, incentive programs, and contests.
• Track and analyse important metrics, including revenue, margins, rep attainment, and forecast accuracy, to ensure targets are met or exceeded.
• Team Leadership & Coaching
• Lead and mentor a team of Inside Sales Consultants through consistent 1:1 mentoring, call reviews, and performance feedback.
• Support each team member with clear, personalised development plans that build confidence, capability and consistent performance.
• Create a supportive and accountable culture focused on learning and continuous improvement.

Operational Excellence

• Leverage CRM tools (e.g., HubSpot, Salesforce) to manage pipeline visibility and sales forecasting.
• Collaborate with Enablement and Training teams to ensure reps are fully equipped to succeed.
• Partner with Marketing, Product, and Operations to align sales efforts with broader business initiatives.

Customer Engagement

• Ensure the team delivers a personalized, consultative, high-touch sales experience tailored to the needs of the travel advisor.
• Build lasting relationships with travel advisor partners through proactive, responsive and personalised service.

What you'll bring:

• Experience leading or coaching an inside sales team in a target-driven environment
• Confidence using sales data to understand performance, manage pipelines and support forecasting
• An inclusive and adaptable coaching style
• Experience building productive relationships across different teams
• Familiarity with CRM or sales enablement platforms
• Experience supporting remote or hybrid colleagues
• Excellent communication, mentoring, and cross-functional collaboration skills.
• Familiarity with AI-enabled sales tools and lead scoring systems.
• Passion for European travel or experience in the travel industry is desirable.

We believe people perform best when they can be their true selves, and diverse teams drive better results. We're committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive work environment for all. If you need accommodations during the recruitment process, please advise us here: Talent@Travelopia.com

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