Job Details

Safety & Security Officer

King Kamehameha Kona Beach Resort Courtyard by Marriott currently has an opening for a talented Full Time Safety & Security Officer to share the aloha spirit and strive to create a memorable guest experience. This position must be available to work overnight shifts (11pm - 7:30am), swing shift (3pm - 11pm), and weekends.

Brief Summary of Job: Responsible for the safeguarding of hotel property, assets, guests, visitors and employees.

Essential Functions and Responsibilities of the job include but are not limited to:

• Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
• Communicate effectively with guests and fellow team members.
• Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
• Answer house calls, assist guests and employees with respect to safety, security and hotel operations.
• Initiate and follow-up all investigations of crimes committed against property and persons.
• Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
• Respond to emergency situations, including medical, security, guest complaints, etc.
• Assist sick and injured guests and employees, ensuring documentation and disposition of reports.
• Maintain confidentiality with respect to guest and employee incidents.
• Perform access control, key control, and vendor pass policy functions.
• Manage key system.
• Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction.
• Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
• Perform other duties as assigned, requested or deemed necessary by management.

*Management retains the discretion to add or change the duties of the position at any time.

Requirements Knowledge/Education/Experience: High school or equivalent education preferred. Previous security and/or hotel background preferred. Current CPR/AED and First Aid training certification required. Guard License is required (Act 208).

Skills/Abilities/Other Requirements: Must be able to communicate in English with guests, management and team members to their understanding. Ability to provide legible written communications. Ability to compute basic mathematical calculations. Ability to prioritize, organize and make good judgments. Dependable.

At King Kamehameha Kona Beach Resort Courtyard by Marriott, caring for people and the community is part of who we are. Our comprehensive employment package varies by position, but may include:

Pay, Healthcare & Financial Security Competitive Pay Retirement Plans : Attractive pension and 401k programs featuring employer match options. Medical Insurance : Choice of packages via UHA or Kaiser Medical. Dental Insurance : Dental coverage option provided through HDS. Paid Insurance : Free Life Insurance and Temporary Disability Insurance (TDI) fully covered. Reward & Recognition : Programs honoring performance with incentives and awards.

Commute & Out-of-Pocket Savings Transit Access : Direct front-door access to fare-free Hele-On Bus route. Free Parking : On-site hotel employee parking lot access during every shift worked. EV Charging : Free access to on-property electric vehicle charging docks while working. Uniform & Apparel Care : Free on-property uniform laundering for all staff. Dry cleaning allowances for non-uniform roles.

Travel, Lodging & Paid Time Off Marriott Explore : Deeply discounted hotel rooms across 7,000+ global properties. Local Marriott Staycations : Exclusive employee rates at 40+ Hawaiʻi Marriott hotel locations. Friends & Family : Share Marriott lodging discounts worldwide for your inner circle. Vacation Ownership : Special discount options on premier portfolios via Marriott Vacations Worldwide. Paid Time Off : Paid company holidays with generous vacation, sick leave, and a paid day off on your birthday.

Food & Lifestyle Discounts Daily Shift Meals : Free hot meal during every shift, curated by the Culinary ʻŌhana. Global Dining : 20% discount on food, beverages, and room service at properties worldwide. On-Property Savings : Employee discounts across on-site retail shops and spa services.

Career Growth Professional Growth : Advance your career with specialized skill-building and training platforms by Marriott Global Source (MGS). Internal Promotion Tracks : Clear pathways and leadership opportunities to elevate your career.

Mahalo nui loa for exploring your career options with our King Kamehameha Kona Beach Resort's ohana!