Job Details

Spa Host/Ess (Female)

Four Seasons Resort Hualālai is seeking a Spa Host who is passionate about wellness, hospitality, and delivering exceptional guest experiences. As a Spa Host, you are the first and lasting impression of the Hualālai Sports Club & Spa—welcoming guests into a serene, luxurious environment dedicated to relaxation, rejuvenation, and well-being. You will play a key role in creating a seamless and personalized experience, ensuring each guest feels cared for, comfortable, and valued.

What You'll Do

• Create a warm and welcoming environment by greeting every guest with genuine aloha
• Provide expert knowledge of all spa, fitness, and recreational services to guide and personalize each visit
• Conduct thoughtful tours and orientations of the Sports Club & Spa facilities
• Anticipate guest needs and ensure a seamless experience, including timely arrivals for appointments
• Maintain the highest standards of cleanliness, presentation, and organization across all areas
• Care for locker rooms, wet areas, lounges, and fitness spaces with attention to detail after each guest use
• Prepare and present amenities such as aromatherapy towels and refreshments according to Four Seasons standards
• Ensure all spaces are fully stocked with premium guest supplies and presented impeccably
• Support daily operations, including opening and closing procedures and facility readiness
• Share guest feedback with leadership to continuously enhance the experience
• Contribute to a collaborative team environment focused on excellence and service

What To Bring

• This position is assigned to the FEMALE locker room area and, due to the privacy and comfort of our guests, requires a FEMALE Host/ess in accordance with applicable law (Bona Fide Occupational Qualification – BFOQ).
• A passion for luxury hospitality and wellness experiences
• Strong interpersonal and guest engagement skills
• Previous spa, fitness, or hospitality experience preferred
• Attention to detail and commitment to cleanliness and organization
• Ability to work in a dynamic, fast-paced environment
• Comfort using computer systems and operational tools
• Flexibility to work weekends and holidays
• Required: Valid U.S. work authorization

Join Our 'Ohana & Enjoy Our Amazing Benefits:

• Hourly Rate: $24.79
• An on-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary 'Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualālai.