Job Details

Child & Family Service Program Secretary

Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development of children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.

Strengthening families and fostering the healthy development of children.

Healthy, thriving individuals and families building strong, multicultural communities across generations.

HOPE values: Humility, Ownership, Perseverance, Engagement

Under the direction of the Administrative Services Manager, the Program Secretary plays a vital role in supporting Child & Family Service (CFS) staff by providing comprehensive administrative and operational assistance. This position helps ensure the efficient day-to-day functioning of programs and contributes to the delivery of high-quality services to children, individuals, and families. Will have to drive to program locations occasionally.

Key responsibilities include:

• Performing a variety of secretarial and administrative tasks, including recordkeeping and follow-up on program-related details.
• Maintaining organized and accurate filing systems, fiscal and billing records, and program documentation.
• Assisting in the preparation of outreach materials and supporting outreach events.
• Handling confidential information with a high level of discretion.

May require travel to other CFS locations for outreach activities and program support.

Education and training requirements:

• High school, plus additional courses or specialized training at business or community college, or other formal training facility or program.
• Requires ability to understand and carry out assigned duties effectively.
• Knowledge needed such as stenography, office routines, elementary accounting procedures; operation of equipment such as bookkeeping
• Other (Specify): Associate degree in human services, social work, psychology or counseling preferred

Experience:

• Over two years, up to and including four years.
• Other (Specify): Prior experience in family services, care-giver resources.

Special knowledge, skills, and abilities required:

• Typing at 45 wpm with accuracy in spelling and grammar.
• Proficiency with Microsoft Office Suite (Word, Excel, Teams, Outlook, OneDrive).
• Ability to organize and maintain accurate records/files.
• Strong interpersonal and communication skills.
• Ability to maintain confidentiality, handle sensitive information, and work independently with minimal supervision.

Other position requirements:

• This job requires a valid Hawaii driver's license and a clear driver's abstract and continued employment may be contingent on maintaining a clear driver's abstract
• This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of personal vehicle to transport participants, as needed, as well as a willingness to travel in personal vehicle on an as-needed basis throughout the island.
• This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions.
• Continued employment in this position is contingent on successful completion of First Aid classes.

At Child & Family Service, we are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence and termination.