Job Details

Quality Care Facility Review Specialist 2

Under the general supervision of a Quality Care Facility Review Specialist 3 or senior level staff, the Quality Care Facility Review Specialist 2 will perform the following duties:

• Supervise staff involved in reviewing, processing and/or investigating cases received from health care providers, clients, families, advocates and other agencies or groups regarding individuals served by the mental hygiene services delivery system.
• Supervise staff to ensure activities are conducted efficiently, effectively, and in accordance with established policies, procedures and contracts thus ensuring that clients are provided quality care.
• Attend Medical Review Board meetings as assigned and following through with further investigations or recommendations by the Board.
• Participate in systemic studies and prepare reports resulting from these studies.
• Conduct on-site investigations into the more sensitive and/or complex allegations of the abuse/maltreatment of children and adults in mental health operated/licensed facilities in accordance with the policies and procedures established by the Justice Center.
• Provide independent inspection and monitoring of facilities, various community residences, and programs.
• Investigate deaths occurring in the mental hygiene system to ascertain the appropriateness of medical and psychiatric care.
• Conduct training and outreach activities for health care providers, volunteers, advocates, family members and other interested parties regarding Justice Center activities, functions and programs.

Non-competitive: one year of permanent service as a Quality of Care Facility Review Specialist 1 or Quality of Care Facility Review Specialist 1 (Nursing); or bachelor's degree AND three years of experience* working in any of the following, or combination of the following: a New York State Office of Mental Health, Office for People With Developmental Disabilities, Department of Corrections and Community Supervision, Office of Children and Family Services, Department of Health, State Education Department or Office of Addiction Services and Supports licensed or supervised facility covered under the jurisdiction of the NYS Justice Center for the Protection of People with Special Needs; investigating complaints and allegations of abuse and neglect of persons receiving care from a facility or provider covered under the jurisdiction of the NYS Justice Center for the Protection of People with Special Needs; a medical facility; a child protective services organization; or as a professional advocate or service provider in the field of rehabilitation, developmental disabilities, or mental health.

*A master's degree in a human services or health-related field may be substituted for one year of the required experience as described above for all titles.

Promotion: One year of service as a Quality of Care Facility Review Specialist 1.

Established in 2013 by the Protection with Special Needs Act; The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is charged with protecting over one million New Yorkers under the care or jurisdiction across six State Oversight Agencies.

We offer a comprehensive benefits package, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees' Retirement System
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 College Savings Program

Please note that specific benefits and programs may vary based on negotiating unit, current contract, and length of State service.

NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the Justice Center's Telecommuting Program Guidelines.

NOTE ON FINGERPRINTING: Please be advised that should you accept a job offer with this agency, you may be required to be fingerprinted and pay for the cost of the fingerprinting fee.

The New York State Justice Center for the Protection of People with Special Needs is an equal opportunity/affirmative action employer. Our agency does not discriminate based upon age, race, creed/religion, color, national origin, sexual orientation, gender identity or expression, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, prior arrest or conviction record, citizenship/immigration status, or any other applicable legally protected characteristics. The Justice Center is committed to creating and sustaining a culture of inclusion while continuing to build a diverse workforce. Our agency seeks candidates dedicated to working in and contributing to an environment of inclusion that affirms and celebrates the backgrounds, learned and lived experiences, whole identities, and individual perspectives of our staff.

The New York State Justice Center for the Protection of People with Special Needs (Justice Center) provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Office of Human Resources via email at jc.sm.deeo@justicecenter.ny.gov

Some positions may require additional credentials or a background check to verify your identity.