Job Details

Client Manager

Do you enjoy having a consultative approach towards sales and driving revenue? Do you enjoy collaborating with teams to deliver on common goals?

About our Team: LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.

About the Role:

As a Client Manager, you'll be responsible for achieving annual sales targets by retaining and expanding our InterAction product portfolio across a diverse client base. You'll play a key role in identifying new opportunities, managing renewals, and driving upsell and cross-sell initiatives. Success in this role means consistently meeting performance goals, maintaining a healthy sales pipeline, and delivering value to our clients through tailored account strategies.

Responsibilities:

• Growing pipeline through active account management and executing a strategic account plan with the client
• Managing complete sales cycle from opportunity identification through close
• Creating targeted, solution-oriented proposals with appropriate positioning and pricing for software and services
• Developing and tracking pipeline within assigned accounts utilizing CRM and reporting weekly forecast and opportunity progression
• Working with clients and internal partners through issue resolution to drive customer satisfaction
• Representing product portfolio through speaking engagements, industry events and trade shows

Requirements:

• Have a technical aptitude with computer skills including Excel, Word, PowerPoint, CRM applications
• Have excellent organizational and time management skills
• Demonstrate an ability to work in a team selling environment
• Display functional knowledge of negotiation process
• Have a solid understanding of solution selling value proposition
• Have solid interpersonal and presentation skills to partner and collaborate across teams
• Display proven experience generating new business sales
• Have a Bachelor's degree

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

About the Business: LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.