Job Details

Assistant Manager

Hot Job

KOA - Kailua Kona, HI 96740

Overview

Salary Range $50,000.00 - $55,000.00 Salary Position Type Full Time Education Level High School Category Management

Description

About Us Go Rentals is a Hospitality company and the official Forbes Travel Guides, Elite Car Rental Provider. We serve the luxury auto rental needs of the private jet industry, high-profile business leaders, and Sports & Entertainment celebrities.

*Potential Total Earnings for this role: $65,000 to $75,000 when including the base salary plus commission - based on performance.

Due to our impeccable reputation, we continue to experience exceptional growth! If you are looking for a long-lasting employer that can provide ample opportunities for advancement, excellent pay, and benefits, please come and build a career with us!

This position is the assistant leader of a service and sales team comprised of Lead Guest Services, Guest Services, Lead Drivers, Drivers, Car Washer Detailers and other staff members. This leader is accountable for achieving guest service, sales and profitability goals in partnership with the market's Area and or Regional Manager. This role provides direction and leadership to the field area staff while responsible for the guest satisfaction and market share within the area geography.

Assistant Manager Responsibilities include:

• Assist in the accomplishment of area sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned area
• Assist in the achievement of area sales operational objectives by contributing area sales information and recommendations to strategic plans and reviews
• Assist in the meeting of area sales financial objectives by forecasting requirements; assisting in the preparation of the annual budget; scheduling expenditures; analyzing variances; initiating corrective actions; determining fleet needs and maintaining the fleet
• Assist in the growth and expansion of the guest base by counseling guest service associates; building and maintaining rapport with key guests; identifying new guest opportunities; delivering exemplary guest service
• Recommends fleet and services by identifying new opportunities and/or product, delivery, and service changes; surveying consumer needs and trends; tracking competitors
• Identify and target group guests that will generate business on behalf of Go Rentals but not conflict with FBO effort
• Utilize various prospecting resources to solicit and secure business on behalf of Go Rentals
• Follow up immediately on all business inquiries and leads and qualify business to generate revenue to impact performance
• Ensure business operations are covered at all times and make appropriate arrangements to provide coverage that adequately supports all business needs and areas of personal responsibility.
• Be present to assist in the management of assigned field operations when the Area Manager isn't; responsibly managed the field schedule.
• Ensure complete compliance with state, federal and local laws as well as compliance with the requirements of the FBO's and hotels in which Go operates or services. Ensure complete compliance to Go Rentals company policies and their enforcement.
• Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined
• Adhere to and ensure that all activities and actions are compliant with Go Rentals Policies and Procedures
• Any other duties as directed

Full-Time Employee Company Benefits • Medical • Dental Low and Vision paid 100% by employer • $25,000.00 Basic Employee Life/AD&D Insurance for individual employees Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees • Employee Assistance Program • Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney • Identity Theft Assistance Services • Travel Assistance through Mutual of Omaha • COVID19 Resources (telehealth, mental health benefits and testing) • Pharmacy Discount Programs through CVS & Good RX • Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services • 401(k) Retirement Program • 2 Weeks accrued Vacation with cash out program after 1st year • Generous Sick and Safe accrued time off program • Paid Holidays • Paid Birthday off • $1,000.00 Referral Bonus Program for hourly employees • Employee Discounts for Auto Rentals (Friends & Family) • Employee Wholesale Auto Purchase Program • Perks@Work Program Member Ship - thousands of discounts for just about everything! Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures) • Commission Program • Access to a full library of hundreds of online professional career training; from sales to software and nearly every-thing in between

Go Rentals is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, nation-al origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state and local laws.

Qualifications

Required Qualifications

• Must have a Valid Unrestricted Driver's License
• Must have one to two years of driving experience and be insurable
• Must be 21 years of age or older (Not Montana or Hawaii)
• 1+ years of managerial experience
• Experience in Sales and Customer Service
• Excellent Communication Skills
• Minimum of a high school diploma or GED equivalent

*Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.

Preferred Qualifications

• Experience in Aviation, Auto Rental, Guest Services, or Hospitality
• Willingness to travel for extended periods
• Smartphone/tablet/technology savvy
• College degree