Rosewood Hotels - Old Kona Village Road - Responsibilities: Ensure guest satisfaction through Rosewood Relationship Hospitality and high-standard service; Provide hands-on supervision in the In Room Dining outlet during peak periods; Coordinate with Kitchen, Beverage, and Housekeeping to maintain service quality and efficiency; Balance cash and cashiering procedures and assist with daily operations as needed; Lead and train staff to uphold brand standards and Hawaiian cultural practices