Four Seasons - 72-100 Ka'upulehu Drive - Responsibilities: Support the daily operation of In-Room Dining, ensuring timely, accurate, and high-quality service delivery; Lead, coach, and develop a team of IRD professionals, fostering a positive and accountable team culture; Ensure a personalized and memorable guest experience, handling requests, concerns, and special arrangements with professionalism and urgency; Maintain a strong presence in the operation, supporting the team during peak periods and complex service moments; Partner with culinary and front office teams to ensure seamless coordination and communication