[Patient Service Rep / Remote] - Anywhere in U.S. / Flexible Schedule / Competitive Pay / 100% employer-covered health insurance / 401(k) matching / Unlimited PTO / Mental & Physical Wellness Access / Work-Life Balance - As a Customer/Patient Support Representative, you will: Provide exceptional customer service to patients and customers through phone, chat, and email communication; Accurately and efficiently handle inquiries, requests, and complaints in a timely manner; Maintain a professional and empathetic attitude while resolving customer issues; Follow company policies and procedures to ensure customer satisfaction and retention; Collaborate with other team members to identify and implement process improvements; Utilize various software applications to document and track all customer interactions and resolutions; Continuously strive to meet and exceed performance goals to contribute to the success of the company. Hiring Immediately >>