Job Details

Hilton Waikoloa Villageis looking for a Recreation Manager. Located on Hawaii Island, the resort is situated on 62-acres, has 270,000 sq ft of banquet space, 3 one of a kind outdoor swimming pools and 4-acres of protected lagoon. If you are esteemed, goal oriented and thrives with the outdoor elements, come and join the team!

Key Details:
Maintain strong partnership with Sales Department; collaborate on planning and execution of special events (e.g., outdoor events, Easter egg hunts, relay races)
Oversee day-to-day recreation operations: pools, lagoon, cabanas (including budgeting and staffing); able to step in as attendant when needed
Strong administrative focus: reporting, forecasting, and business analysis
Lead daily morning lineup with team; review forecasts and plan activities
Coordinate and oversee execution of all recreational activities with team
Role split: 70% hands-on operations / 30% administrative responsibilities
Drive business growth with entrepreneurial mindset; identify new revenue opportunities

Shift Pattern: Onsite AM PM

Salary Range: $80,000 - $85,000 and is based on specialized experience and location.

The Benefits – Hilton is proud to support the mental and physical wellbeing of all team members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Medical Insurance Coverage – for you and your family
• Vision, dental, life and disability insurance
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program: 110 nights of discounted travel per calendar year
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Access to your pay when you need it through DailyPay

What will I be doing?

The Recreation Manager will be responsible for overseeing and managing the team and services for the 4-acre ocean fed lagoon and pools. Additionally, developing/creating daily guest activities contributing to the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Oversee and manage daily guest activities including, but not limited to rentals, service quality, operational efficiency, guest satisfaction, standards compliance, safety and security of property and guests, cleanliness of the beach, responding to guests' inquiries and resolving concerns, and meeting participation and facilitation.
• Monitor and develop team member performance to include, but not limited to, providing supervision, providing professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.
• Recruit, interview and train team members.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.

• Integrity - We do the right thing, all the time.

• Leadership - We're leaders in our industry and in our communities.

• Teamwork - We're team players in everything we do.

• Ownership - We're the owners of our actions and decisions.

• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality

• Productivity

• Dependability

• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

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