Job Details

MKR Relief Restaurant Manager

Aloha & Welcome to Something Exceptional

At Mauna Kea Resort, our restaurants are more than places to dine they are where stories are shared, milestones are celebrated, and Aloha is felt in every interaction. As part of our iconic collection of resorts, our dining experiences reflect the spirit of Hawaii through exceptional service, thoughtful leadership, and a genuine sense of belonging.

We are seeking a Restaurant Manager who is passionate about hospitality and energized by leading teams in fast?paced, guest?focused environments. This role is ideal for a leader who takes pride in creating welcoming spaces, developing talent, and delivering consistently memorable experiences for both guests and team members.

Our culture is built on mutual respect, collaboration, and purpose. We empower our leaders to make meaningful decisions, nurture their teams, and continuously elevate operations. Here, your voice matters, your growth is supported, and your impact is felt every day.

If you're ready to lead with heart, grow your career, and be part of a team that values people just as much as performance, we invite you to join us.

Position Overview and Responsibilities:

As Restaurant Manager, you'll lead daily operations to deliver exceptional food, service, and guest experiences. You'll ensure all products, service standards, and the overall environment consistently exceed food and beverage expectations while fostering a positive, high?performing team.

Essential Duties:

• Assist in preparing annual operating and CIP budget for Food and Beverage.
• Responsible for ensuring that all products served, service levels, conduct and maintenance of the restaurant meet or exceed the standards of the food and beverage operations.
• Establish restaurant procedures and standard of operation.
• Manage restaurant following company policies, procedures and terms and conditions of the CBA.
• Review reservations, floor plan, and seating charts prior to service.
• Knowledgeable in all menu items including beverage, wine and other drinks served in the restaurant
• Greet guests, assist in seating, and servicing when needed.
• Ensure that special requests and VIP's are serviced properly.
• Ensure county regulations and hotel policies on serving alcoholic beverages are followed.
• Hire, train, supervise, evaluate, counsel and discipline staff.
• Responsible for the work schedule and daily labor cost and other operating expense for the restaurant.
• Check daily labor report to ensure staff levels are within the set budget.
• Review, approve and verify department payroll.
• Prepare required payroll reports.
• Prepare storeroom requisitions.
• Insure all supplies, equipment and linen are available for operation of the restaurant.
• Make recommendations to menu or beverage items to remain competitive in the community.

Other Duties:

• Conduct regular department meetings.
• Attend resort management meetings
• Maintain department bulletin boards.
• Assist restaurant staff with service when needed.
• Relieve in other food and beverage positions as needed.

Working Conditions:

• Normal office conditions
• Hotel restaurant or venues that are open for service.
• Restaurant kitchen; normal kitchen noises, loud voices, loud machines

Work Hours:

• Must be able to work schedule determined by the Director of Food and Beverage
• Must be able to work long and irregular hours.
• Must be able to work in excess of 50 hours per week.

Equipment Use:

• Proficient in the use of a computer and with the resort's word, spreadsheet and other required software.
• Telephone
• Various office equipment including but not limited to calculators, photocopiers and facsimile machines.
• Company's point of sale system
• Restaurant equipment, i.e. coffee maker, cart, espresso machine, wine key, etc.

Mental and Physical Demands:

• Able to prioritize and organize workload to ensure deadlines are met.
• Able to manage stressful and challenging situations.
• Able to stand, walk, bend, reach during most of shift
• Able to sit at a desk to do administrative duties.
• Lift and carry up to 25 lbs.
• Push and pull up to 50 lbs.

Communication Demands:

• Able to communicate verbally and in writing to employees, managers and guests.
• Able to communicate on the phone.
• Able to write memos, procedures and policies

Minimum Qualification Requirements:

• Minimum 6 years related experience
• Dept. of Health TB clearance
• Skills to effectively supervise and manage the department and meet goals
• Must be pleasant, friendly and smiling
• Ability to multi-task
• Liquor Commission Manager's Card preferred, or acquired within 30 days after hire

We appreciate your interest in joining our 'Ohana. Due to our numerous inquiries, only qualified applicants for posted positions will be contacted by phone or email provided on your employment application form.