Job Details

We're seeking an experienced General Manager to lead daily operations at our resort and ensure exceptional experiences for owners and guests. This role oversees all onsite departments-including Front Office, Housekeeping, Engineering/Maintenance, Security, Food & Beverage, and Recreation-while driving service excellence, financial performance, and team engagement.

Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:

* Salary Range: $150,000 - $190,000 per year

* This position is eligible for a corporate bonus and is eligible for participation in the Company's Long Term Incentive Plan, which may include restricted stock units, stock options, and/or performance stock units.

* Medical, Dental, and Vision insurance from Day One

* Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program

* Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones.

* Team Member Travel Program - enjoy discounted rates at incredible properties around the globe

* Team Member Recognition and numerous learning and advancement opportunities to fuel your professional growth...and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Additional Responsibilities Include:

* Lead overall resort operations across all departments.

* Oversee HOA management including budgeting, reserve/capex planning, board communications, and annual meetings.

* Drive financial performance; implement cost and labor control strategies to meet EBITDA expectations.

* Conduct regular property inspections; ensure proactive maintenance and adherence to brand standards.

* Ensure compliance with all local regulations, permits, licensing, and labor requirements.

* Maintain effective communication with owners, board members, corporate leadership, and community stakeholders.

* Respond to owner and guest concerns promptly to ensure satisfaction.

* Partner with Sales & Marketing teams to support product positioning and operational alignment.

* Recruit, develop, and lead team members to achieve operational excellence.

* Foster a culture of accountability, engagement, and continuous improvement.

* Embody the company's core values and complete all required training.

* Perform additional related duties as assigned.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

* Bachelor's degree

* Minimum 2 years as a General Manager in a 300+ room hotel or resort

* Experience working in Hawaii in a similar leadership role

* Strong skills in financial management, guest service, team leadership, and cross?functional collaboration

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

* Vacation ownership experience

* F&B leadership background

* CHA, CHHE, CHM, CRDE certification

* Master's Degree or higher

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.