Rosewood Hotels - - Responsibilities: Ensures that the Food and Beverage activities are aligned with the respective corporate strategy, and that the hotel actions have been implemented where appropriate.; Oversees the preparation and update of individual departmental operations manuals.; Conducts regular divisional communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary.; Ensures guest satisfaction and handles guest and internal customer complaints quickly and efficiently.; Participates in weekly yield and revenue management meetings and oversees pricing structures to maximize yield and profits.