Job Details

A company is looking for a Patient Financial Advocate to provide financial counseling to patients regarding medical assistance eligibility.Key ResponsibilitiesProvide financial counseling and assistance to patients and families regarding insurance coverage and out-of-pocket costsIdentify and facilitate applications for financial assistance programs for eligible patientsDocument financial counseling activities in the electronic health record system and collaborate with other departments to enhance patient experienceRequired QualificationsExperience in healthcare revenue cycle, patient access, or customer service rolesKnowledge of the Affordable Care Act, insurance billing, and medical terminologyProficiency in interpreting insurance Explanation of BenefitsProficiency in computer skills, including Microsoft Office and electronic health record systemsHigh School Diploma or GED is preferred