Job Details

A leading pharmacy benefits manager is seeking a remote Research Specialist Lead responsible for researching and resolving member concerns. The ideal candidate will have at least 4 years of experience in customer service within the Medicare space, strong organizational skills, and the ability to work independently. This role involves significant communication with clients and internal partners, necessitating expertise in handling escalated issues effectively. Competitive pay ranges from $21.15 - $31.73 based on experience.

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