Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $27-hr / Email Only - No Phones - As a Customer Support Agent, you will: Provide exceptional customer service by responding to inquiries and troubleshooting issues through various channels such as email, phone, and social media; Maintain a high level of professionalism and empathy while communicating with customers; Resolve customer complaints and concerns in a timely and efficient manner; Document all interactions and ensure accurate and thorough records are kept; Collaborate with cross-functional teams to identify and escalate product issues; Continuously learn about ClassDojo's products and services to provide accurate information to customers. Hiring Immediately >>