The mortgage Loan Processor Assistant (LPA) partners with Loan Processors (LPs) to facilitate a smooth transaction experience for our brokers and borrowers.
The LPA role is an entry level position offering an exciting opportunity to initiate a career in the mortgage industry. Attention todetail, passion for process, and obsession about excellent customer service are critical. The LPA is responsible for prioritizing and executing tasks but is supported by an experienced loan processing mentor and advanced technology solutions. The Loan Processor Assistant is exposed to very sensitive personal information of our borrowers, so high levels of integrity and discretion are expected and non-negotiable.
Essential Duties:
- Support Loan Processors with tasks related to ordering and receiving services such as title, appraisals, homeowner's insurance and verifications of employment.
- Manage the statuses and follow-up communications with 3rd party mortgage services providers such as appraisers and title companies.
- Collection and stacking of documentation for post-closing compliance quality control.
- Execute a Closing Checklist to confirm that all regulated and reportable information is captured in a loan file before closing the file in our system.
- Communicates well, both verbally and written
- Provide prompt, warm, and memorable service
- Understanding and knowledge of TILA-RESPA Integrated Disclosure Rule (TRID) is a plus.
License/Certification:
-Any necessary mortgage licensure will be managed by the company
Experience:
- Required: Minimum 1-year experience in a customer-facing service role
Salary Range:
$38,500 - $43,500
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the total compensation package. Additional compensation for this position may include annual bonus eligibility or other incentives based on the position.
Why REMAX?
REMAX Headquarters is located in Denver, CO, in the heart of Denver's thriving Tech Center. We also offer remote roles for those outside the metro area. Our competitive benefits package includes programs to support your physical, emotional and financial well-being:
Stay Healthy
- Comprehensive medical, dental, and vision insurance
- Health savings account with employer contribution
- Flexible spending account (medical & dependent care)
- Voluntary critical illness, hospital indemnity and accident coverage
- Short-term disability paid at 100% after 1 year
Prepare for Your Future- 401(k) plan with generous company match & immediate eligibility
- Free financial advisor service
- Company-paid life and AD&D insurance, short-term and long-term disability
Feel Supported- Generous paid time off package includes 15 paid holidays and generous PTO
- Hybrid or remote positions and flexible hours
- Monthly home office subsidy
- Paid parental leave benefits
- Paid caregiving, adoption and foster leave benefits
- Monthly ClassPass contribution
- Employee assistance program including free counseling sessions
- Tuition reimbursement program
- Pet insurance discount
- Recognition program
RE/MAX, LLC & Motto Mortgage Now is your opportunity to join a global, industry-leading organization behind one of the most recognized names in real estate. RE/MAX exists to help entrepreneurs thrive. Through RE/MAX and Motto Mortgage franchises, we deliver the tools, technology, and support that power a worldwide network of agents, brokers, and business owners.
When you join our team, you are expected to do your best work and help others do the same. We move with urgency. We focus on results. We listen to our customers and build solutions that make their businesses stronger. We value people who take ownership, act with integrity, and push for better every day. Collaboration matters here. So does accountability. When we succeed, we succeed together.
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
We are an equal opportunity employer committed to fair and inclusive hiring practices. Employment decisions are based on qualifications, merit, and business needs, without regard to any legally protected status.
Application Deadline: April 2,2026
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.