Job Details

Job Title: Data Analyst
Location-Type: Remote (flexible to timezones, preferably not PST)
Start Date Is: ASAP
Duration: Permanent
Compensation Range: $70,000-$95,000 annually

Job Description:
Support data migration, validation, and analysis efforts for the client's justice software implementation projects while helping ensure accurate, reliable outcomes for customer data conversions.

Day-to-Day Responsibilities:

• Gather, clean, validate, and analyze data from multiple sources
• Modify, convert, and load data using SQL, Excel, and internal tools
• Identify data issues, root causes, and downstream workflow impacts
• Create dashboards, reports, and summaries to communicate findings
• Write Jira tickets to document defects and required development work
• Partner with implementation, support, and account management teams to resolve customer data issues
• Make recommendations to software engineering teams for long-term data fixes
• Support customer-facing conversations related to data issues as needed
• Contribute to continuous improvement of data quality and migration processes

• Must-Haves:
  
  • Strong SQL skills, including writing queries and scripts
  • Experience working with relational database/table structures
  • Ability to investigate messy customer data, identify root issues, and resolve them
  • Prior data migration and software implementation experience
  • Experience with justice software implementation, including court, attorney, and jury case management systems
  • Advanced Excel skills, including pivot tables, VLOOKUPs, and macros
  • Experience with data validation, cleansing, and maintaining data integrity
  • Strong written and verbal communication skills
  • Customer-facing experience and ability to handle challenging situations professionally
  • Ability to work independently in a remote environment
  • USC or Green Card work authorization
• Nice-to-Haves:
  
  • Java experience
  • T-SQL or MySQL experience
  • PowerShell or similar scripting experience
  • Knowledge of court or case management systems beyond core implementation work