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Job Details

Customer Service and Sales Associate

  2026-03-24     The Home Depot     Kailua Kona,HI  
Description:

Join the Home Depot Pro Customer Service/Sales Team, where we are dedicated to delivering exceptional experiences for our professional customers, including contractors, property owners, and commercial clients. As a vital member of our team, you will support every stage of the Pro customer's journey, which encompasses:

  • Efficient order fulfillment and secure product loading.
  • Providing expert product recommendations tailored to customer needs.
  • Implementing customized delivery solutions for various projects.

Your key responsibilities will include:

  • Building and nurturing strong professional relationships with Pro customers.
  • Proactively driving sales by leveraging your product knowledge and loyalty programs.
  • Delivering exceptional services tailored to unique project requirements.
  • Assisting at the Pro Desk, managing deliveries, and sharing specialized paint and product information.

To excel in this role, you will be expected to meet monthly sales targets and other performance metrics that drive in-store sales. Collaboration is essential; you will work closely with your team to:

  • Maintain a clean, organized, and safe working environment.
  • Promptly resolve delivery issues.
  • Effectively communicate Home Depot's competitive advantages.

Your efforts will contribute to achieving store objectives by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills can enhance your effectiveness in certain locations based on customer needs.

Be part of a team that helps customers bring their projects to life. We are proud to be an Equal Opportunity Employer, committed to a diverse workforce that does not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class. Pay range is $20.50 - $22.50.


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