Job Details

Responsive recruiter

Replies within 24 hours

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development
• Signing bonus

Role Description The Service Specialist is a part time position that provide excellent customer experience, understands customers' needs, and appropriate product and service offerings. This role supports the insurance agency by welcoming customers and setting expectations of established agency practices.Responsibilities

• Responds to prospective clients as well as customer inquiries, daily, regarding coverages, billing, claims, or products
• Provides personalized, professional customer service experiences by building trust and being consistent
• Serves as a liaison on behalf of the customer
• Schedules appointments with existing or prospective customers for agency co workers

Qualifications

• Job contingent based on passed property, casualty and life insurance license ahead of first day of employment.
• Ability to work independently
• Customer service experience
• Excellent communication skills
• Proficiency in basic computer applications and office software

Flexible work from home options available.

Compensation: $18.00 - $20.00 per hour

Stephanee J. Germann Agency is a trusted insurance provider located in the southwest corner of North Dakota, while licensed in ND, SD, AZ, CO, MN, & MI. The agency is committed to personalized insurance solutions for its clients' needs. As part of the American Family Insurance network, the office provides a range of products to individuals and businesses. The agency is dedicated to working together to deliver excellent customer service.

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.