Job Details

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!

Job Description:

Join Job Duck as a Client Services and Administrative Support assistant and become an integral part of a dynamic team supporting a growing business in the banking sector. In this role, you will manage client data, streamline processes, and ensure smooth communication across platforms. Your work will directly impact operational efficiency and client satisfaction by handling CRM systems, scheduling, and marketing tasks. This position is ideal for someone who thrives in a structured environment, enjoys organizing information, and brings creativity to marketing initiatives while maintaining a proactive and detail-oriented approach.

• Salary Range: from $1,150 USD to $1,220 USD.

Responsibilities include, but are not limited to:

• Make outbound calls when necessary to support client engagement

• Manage email communications and maintain organized inboxes

• Schedule events and coordinate logistics, including creating flyers and PowerPoint presentations

• Handle data intake and upload lead information into the system

• Utilize Canva for visual content creation

• Oversee pipeline management to track progress and opportunities

• Execute marketing tasks and assist with campaign planning

• Manage Salesforce CRM, ensuring accurate and timely data entry

• Collaborate with team members to ensure smooth onboarding and training processes

Requirements:

• Location & Time Zone: Remote, CST (Central Standard Time)
• Working Hours: 8:30 AM - 5:30 PM CST
• Software/Tools Required:
• Salesforce (mandatory)
• Salesloft
• Microsoft 365
• Canva

Required Skills:

• Minimum of 1 year of experience with a client-facing role/intake role.
• Advanced/native-level English skills (both written and spoken)

• Marketing or sales background preferred

• Organized
• Attention to detail
• Proactive
• CRM proficiency (Salesforce) preferred
• Customer service
• Basic Excel experience
• Creative
• Systematic
• Leadership

Work Shift:

Languages:

English

Ready to dive in? Apply now and make sure to follow all the instructions!

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.