Job Details
Customer Service Representative
2026-03-18 Eteam all cities,AK
Description:
Basic Qualifications:
Other Qualifications:
Work Environment:
Job Title: Customer Service Representative
Job Type: Contract
Duration: 3 Months
100% Remote role
Essential Job Functions
- Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.
- Records call on account history record with results of the inquiry; initiates required confirmation.
- Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.
Basic Qualifications:
- High school diploma or G.E.D.
- 1 or more years of customer service or other telephone experience
- Experience working with organizational functions and personnel
- Experience working with fax machines, computer software, and telephone technology
- Experience working with and skilled in the use of help desk software
Other Qualifications:
- Basic business and analytical problem solving skills
- Basic communication skills
- Ability to follow oral and written directions
Work Environment:
- Office environment
- May require shift work