Job Details

Company Overview

Codent AI is a dental technology company that supports dental practices through a combination of human expertise and AI-powered tools. Our platform helps improve treatment planning workflows, supports informed patient decision-making, and assists dental offices in navigating insurance benefits efficiently. Codent AI partners with dental practices across the United States and operates in a fully remote environment.

Position Summary

Codent AI is seeking an experienced Virtual Dental Treatment Coordinator (Independent Contractor) to provide remote treatment coordination support to partner dental practices nationwide. This 1099 contract role focuses on treatment coordination, dental insurance benefit interpretation, and patient communication using Codent AI's technology platform.

Contractors in this role operate independently, manage their own work methods, and deliver services in accordance with agreed-upon project requirements and service standards.

Contract Type and Location

• Engagement Type: Independent Contractor (1099)
• Contract Scope: Full-time workload availability expected
• Location: Remote (United States)
• Travel: No routine travel required

Compensation

• Hourly Rate: $30.00 - $35.00 USD, based on experience and qualifications
• Contractors are responsible for their own taxes, insurance, equipment, and benefits.

Key Responsibilities

• Coordinate and review dental treatment plans in collaboration with partner dental offices
• Utilize Codent AI's technology platform to support treatment planning workflows and documentation
• Verify and interpret dental insurance benefits, including coverage limitations and estimated patient responsibility
• Communicate treatment plans to patients clearly and professionally via phone, video, or secure digital platforms
• Support dental offices by improving treatment plan understanding and case acceptance through patient education and financial presentation
• Accurately document treatment coordination activities within Codent AI systems and applicable dental practice management software
• Serve as a liaison between dental providers, insurance carriers, and patients to ensure clear and consistent communication
• Maintain compliance with HIPAA and applicable data privacy regulations

Requirements

Required Qualifications

• Minimum 5 years of experience as a Dental Treatment Coordinator or in a comparable dental administrative role
• Strong working knowledge of dental procedures, terminology, and common dental insurance plans (PPO, HMO, indemnity)
• Experience with insurance verification and patient financial discussions
• Ability to work independently using cloud-based platforms and remote communication tools
• Strong written and verbal communication skills
• Excellent organizational skills and the ability to manage multiple workflows in a remote environment
• Strong attention to detail and data accuracy
• Comfortable working with evolving systems and frequent updates
• Able to follow controls, documentation standards, and audit requirements
• Comfortable supporting teams with varying levels of technical skill

Preferred Qualifications

• Experience with AI-enabled dental software or remote dental support platforms
• Familiarity with dental practice management systems such as Dentrix, Eaglesoft, Open Dental, or similar platforms
• Experience supporting multiple dental offices or dental service organizations (DSOs)
• Working knowledge of AI tools and automation platforms
• Understanding of how AI systems use data inputs and outputs
• Familiarity with dashboards, reporting tools, and system logs
• Experience managing user access, permissions, and role-based controls
• Ability to troubleshoot software and platform issues
• Experience with cloud-based platforms
• Strong problem-solving mindset

Benefits
Compensation and Benefits

• Competitive compensation based on experience and qualifications
• Fully remote work environment
• Flexible scheduling within business needs
• Opportunities for professional growth within dental technology

Equal Opportunity Statement

Codent AI is an equal opportunity employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.