[Customer Service / Remote] - Anywhere in U.S. / Generous Pay / Medical-Dental-Vision on day 1 / 401k match / PTO - As a Customer Experience Specialist, you will: provide exceptional customer service to clients via phone, email, and chat; handle inquiries and resolve issues in a timely and professional manner; maintain accurate records and documentation of all customer interactions; proactively identify and address customer needs and concerns; escalate complex issues to appropriate teams for resolution; collaborate with cross-functional teams to enhance overall customer experience. Hiring Immediately >>