Job Details

Pre-Sales Technical Consultant

Overview:
Worldcom Exchange, Inc. (WEI) is a leading provider of advanced IT solutions and services supporting critical environments from the datacenter to the desktop. WEI's clients include Fortune 100 companies and small &medium-sized businesses across multiple industries including manufacturing, financial services, retail, and healthcare.
WEI provides products and solutions from leading manufacturers such as Cisco, EMC, Client, Dell, IBM, Avocent, Apple, Panduit, Lenovo, VMware, Microsoft, and others. Partnering with industry leaders as well as smaller emerging technology companies has been a hallmark of the WEI go-to-market strategy. Our unique business model provides measurable value by developing accurate solutions which help our clients efficiently manage and optimize their IT infrastructures.
Due to continued growth, we are looking to add Pre-Sales Technical Consultants to be based out of our Salem, NH location.
As a member of the Pre Sales Engineering Team, the selected candidate will be responsible for working closely with assigned sales teams and clients, developing and executing strategies to drive business and delivering on WEI's overall value proposition.
A successful Technical Consultant should be able to present and explain various compute, storage, and network technologies to customers, design solutions consisting of hardware, software, and engineering services and translate solutions to the overall business value. Additionally, the candidate should be comfortable presenting technology and solutions to all levels of the enterprise; IT administrators to CxO levels.
Responsibilities:
Technical Consultants must have excellent business acumen and be able to effectively translate how designed solutions will help customers achieve their business objectives more effectively. Specific tasks include:

• Meet with customers and build technical relationships and assist in the overall sales process.
• Work with Account Manager/Sales Team to develop customer relationship and solutions.
• Create high-level solution designs/architecture and present to customers.
• Create presentations and other customer deliverables.
• Create configurations for solutions and assist with the quote building process.
• Build scope of work for professional services

• Work with delivery and fulfillment teams to ensure expectations are met.
• Assist in the delivery of POC's, installations and customer training.
• Work directly with OEM sales teams, technical counterparts, and product management.

Required Experience:

• A minimum of 5 years of hands-on server, storage, network, and virtualization experience in datacenter environments, either in IT administration, production, or a presales role.
• Subject matter expertise in at least one of the above areas.
• Familiarity with the datacenter products portfolio from major IT manufacturers.
• Familiarity with scripting languages such as Perl or Python.
• Some experience with Linux operating systems needed.
• Good networking skills
• Solid understanding of current virtualization technologies.
• Good understanding of orchestration and infrastructure automation technologies.
• A solution-oriented focus when determining a go to market technical strategy and an objective technical view of the OEM market leaders.
• Good understanding of current desktop, laptop, and tablet technologies in VDI and non-VDI environments.
• Excellent customer service and troubleshooting skills with a strong service orientation focus.
• Strong critical thinking, complex problem solving, appropriate judgment, and decision-making skills.

EEOC Statement:

WEI is an Equal Opportunity Employer: The Company believes that all persons are entitled to equal employment opportunity. The Company will not discriminate or tolerate discrimination against any employee or applicant because of race, color, creed, religion, genetic information, sex, sexual orientation, national origin, age, status with regard to public assistance, marital or veteran status, disability or any other characteristic protected by local, state or federal law.