Job Details

Our client is a global Insurance Carrier that provides a competitive market to MGA's, MGU's & Program Administrators. By utilizing insurtech principles, technology & data collection, our client can provide it's partners with tremendous service and risk management tools.

We are seeking a Quality Assurance Manager to ensure the quality of the processes, products, and services and also involves managing the four pillars of quality management: quality control planning, quality control, quality assurance, and quality improvement.

Key Responsibilities:

• Develop, monitor, and control quality standards
• Develop quality procedures and assess data quality
• Identify potential risks before they become a problem, focusing on root cause analysis and preventive action
• Perform internal and external quality audits and compile detailed reports of findings
• Identify and document issues and remediation actions
• Manage remediation actions and recommend pre-emptive controls
• Monitor and report quality metrics
• Collaborate with senior management and business functions on data quality issues
• Maintain and improve internal controls for compliance
• Enable and monitor adherence to SOX controls

The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs and interaction with key partners to obtain constructive feedback.

Our client provides an excellent work-life/home-life balance including 100% remote and a very strong benefits package.