Job Details

Plan, execute, and deliver complex initiatives that move Hastings forward.

Hastings Insurance is seeking a Project Manager to join its Project Management team. This role oversees end-to-end delivery of complex business and technology projects, from initial planning through execution, closure, and post-project review, and is accountable for defining scope, timelines, budgets, and success criteria, coordinating cross-functional resources, managing risk, and maintaining consistent communication with sponsors and stakeholders. The individual in this role will balance structure and adaptability while driving projects to completion on time, within budget, and to established quality standards.
Location & Schedule:

This is a full-time position working Monday through Friday, 8:00 a.m. to 4:30 p.m. The role offers flexibility and may be performed onsite in Hastings, in a hybrid format, or fully remote. For remote arrangements, we strongly prefer candidates who reside in Michigan, Ohio, Indiana, Illinois, or Wisconsin, though additional states may be considered based on business needs.
What You'll Do:

Project Planning

• Partner with senior management, project sponsors, and stakeholders to define:
  
  • Project scope
  • Budget
  • Required resources
  • Timelines and milestones
• Success criteria and deliverables aligned to business objectives
• Develop detailed project plans and communication strategies for stakeholders.
• Estimate resource needs and required participants in collaboration with business and technical subject matter experts.
• Communicate project expectations clearly and consistently to team members and stakeholders.
• Set and manage project expectations throughout the lifecycle.
• Plan, monitor, and manage project timelines and milestones using appropriate tools.
• Develop and deliver regular project status and progress reports to sponsors.
• Proactively identify, manage, and mitigate project risks and issues.

Project Execution

• Monitor and manage project timelines, milestones, and deliverables using established tools.
• Collaborate with leadership to secure and allocate required project resources.
• Track plan versus actual project spend and provide recommendations when variances occur.
• Assess the need for additional staff or external consultants and support recruitment efforts as required.
• Identify, manage, and resolve issues, conflicts, dependencies, and critical paths.
• Proactively manage scope changes, identify potential risks or crises, and develop contingency plans.
• Coach, mentor, and motivate project team members and contractors to promote accountability and performance.
• Build and maintain strong working relationships with internal teams, vendors, and business partners.
• Identify opportunities for operational and process improvements aligned to project deliverables.
• Partner with sponsors and team members to assess and implement improvement opportunities.
• Conduct project postmortems and document successful and unsuccessful project elements with recommendations.

Additional Responsibilities

• Participate in professional development, continuing education, and self-improvement activities.
• Perform other duties as assigned by leadership.

What You'll Bring:

• Bachelor's degree in Business Management, Computer Science, or a related field, or equivalent work experience.
• Minimum of three to five years of experience in a project management capacity, overseeing projects through full lifecycle delivery.
• PMI certification preferred, or equivalent education, designation, or experience.
• Experience with continuous improvement methodologies such as Lean or Six Sigma.
• Knowledge of industry-standard software development lifecycles and ITIL.
• Strong attention to detail with sound problem-solving and decision-making skills.
• Ability to prioritize tasks and balance competing workloads.
• Ability to adapt to shifting priorities, demands, and timelines.
• Demonstrated ability to collaborate with and influence stakeholders across departments and leadership levels.
• Experience working with diverse teams and communication styles.
• Proven ability to manage conflict and defuse tension within project teams.
• Demonstrated experience managing project resources.
• Strong familiarity with project management software, including Microsoft Project.
• Excellent written and verbal communication skills.
• Proficient use of Microsoft Office products.

About Us:

At Hastings Insurance, we are a trusted partner to our agents, policyholders, and the communities we serve. For more than 135 years, we have helped individuals, families, and businesses protect what matters most and rebuild after loss. We are proud to be rated A (Excellent) by A.M. Best Company, reflecting our financial strength and long-term stability.

While our history is strong, our focus is forward. We invest in technology, strengthen partnerships with independent agents, and continuously refine our products to meet the evolving needs of today's customers. Our strategy centers on responsible growth, expanding our reach while remaining agile, disciplined, and service-driven.

Our people make that possible. Hastings employees thrive in a down-to-earth, collaborative environment that values initiative, accountability, and steady progress. We offer a competitive benefits package that includes a 401(k) with company matching contributions, generous vacation and sick leave, fully paid tuition and professional development reimbursement, and incentive compensation bonus opportunities. At Hastings, your work matters and your growth is supported.
Our Commitment as an Employer:

We believe diverse perspectives strengthen our organization and drive better outcomes. We are committed to building an inclusive workplace where every employee feels respected, supported, and empowered to contribute.

We are proud to be an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, appearance, disability, veteran status, family status, marital status, or any other legally protected characteristic.

We are also committed to providing an accessible and welcoming experience for all candidates. If you require accommodation during the application or interview process, please contact our Talent Acquisition team at 800-###-####.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.