[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Independence Pet Holdings, you will: Respond to 70-90 phone calls per day, providing exceptional customer service in every interaction; Answer customer emails promptly, addressing their inquiries and concerns professionally; Help Pet Parents understand coverage and options, review claims, and maintain and adjust new and existing policies; Collaborate with team members to ensure a supportive and efficient work environment, sharing knowledge and resources...Hiring Immediately >>