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Product and Market Education Specialist (NYC / IL / Remote)

  2026-02-23     Human API     all cities,AK  
Description:

Market & Product Education Specialist

With more than 10,000 global customers, Brightmine, formerly XpertHR, is a leading provider of people data, analytics and insight for the HR sector. We help HR leaders confidently navigate the evolving world of work through our unique combination of critical workforce data, AI-enabled technology and trusted HR expertise. At the same time, we're creating an inclusive, people-focused environment of our own. A culture where individuals with ambition, curiosity and ideas can make an impact. Where you can think big, aim high and explore more.

An opportunity has arisen to join the Product Operations team as a Market & Product Education Specialist, based in the US.

This exciting opportunity will help Brightmine commercial teams as well as external sales partners receive a high standard of market and product education, which they can draw on to support high quality, effective sales conversations with customers and prospects.

This role will support the launch and scaling of a new data product that Brightmine intends to launch early in 2026, so this role will be critical in developing go-to-market sales enablement curriculum of training activities to both our internal commercial team and our external partners to ensure effective commercial execution of our product into the reward market in the US.

There will be an opportunity for this role to also support the Product and Market Education program across Brightmine's US portfolio, after we successfully launch and scale our new reward offering.

Preferred candidate is in NYC, will also consider Chicago or remote workers in EST based on experience. Office workers will be hybrid (2x week) and require onsite interviewing.

Responsibilities
  • Develops, implements and/or delivers training to both internal sales teams and external partners on Brightmine's new reward offering
  • Works with market and product experts across Brightmine to develop accessible and supporting materials on market trends and customer needs that supports the GTM launch
  • Runs a calendar of market and product education activities specifically for this new product launch
  • Collaborates with internal commercial leadership as well as external partner leads to track impact of training and identify future training needs
  • Supports the management of our Highspot instance to ensure strong engagement and learning of our sales enablement content
Requirements
  • Experience in the US reward market and working with data-as-a-service product offerings
  • Brings enthusiasm, dedication with a can-do attitude of trying new approaches and new technologies to make messaging and training land
  • Understand the value and power of sales enablement technologies (ideally Highspot) to be an internal advocate and champion across the organization
  • Confident speaker to run a variety of different training sessions to both an internal and external audience


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