Job Details

About the job Client Care Coordinator (Remote)

Were seeking a Remote Client Care Coordinator who enjoys helping people, staying organized, and keeping communication flowing smoothly. In this role, you'll support clients by answering questions, coordinating requests, and ensuring they feel informed and supported throughout their experience with us.

This position is fully remote and designed with flexibility in mind. Its ideal for individuals looking for meaningful, structured work that fits around life-whether you're re-entering the workforce, shifting careers, or balancing professional goals with personal responsibilities. No prior industry experience is needed; we provide training and ongoing support.

What You'll Be Responsible For

Responding to client inquiries via email, phone, and messaging platforms

Assisting with coordination and handling service-related requests

Providing clear, accurate information tailored to client needs

Keeping client records organized and up to date

Following up to ensure tasks are completed and clients feel supported

Using internal systems and tools to manage daily workflows

Who Thrives in This Role

• Friendly, professional, and confident communicators
• Organized, reliable, and detail-oriented individuals
• Self-starters who are comfortable working remotely
• Open to learning new tools and processes
• Committed to providing consistent, high-quality client support

Backgrounds in customer service, administrative work, hospitality, or retail are a plus-but not required.

What We Offer

• 100% remote work environment
• Flexible scheduling options
• Ongoing guidance and access to support resources
• Opportunities to develop transferable professional skills

Schedule

• Flexible, based on availability

Why This Role Matters

As a Client Care Coordinator, you'll play a key role in creating positive client experiences while gaining valuable skills in communication, organization, and remote collaboration-all within a flexible, supportive work environment.