Job Details

M-F 8am to 5pm
Must live in New Mexico and work MT zone
will need dual monitors and a docking station

This job performs primarily intake and data entry functions. Reports must be entered into the internal and external systems. Incoming reports must be reviewed for correctness. Errors in reports received must be corrected. Written and verbal communication with internal and external stakeholders is required. Data entry using Excel is required.

Must Have Skills: • English reading, speaking, and writing proficiency
• Understanding of patient confidentiality laws related to personal health information
• Keyboarding skills
• Computer literacy
• Customer service skills and phone etiquette
• Email etiquette
• Comfortable with using Microsoft office applications and MS Teams
• Time management
Day to Day Responsibilities: • Ongoing communication and collaboration within a team framework
• Online report access and review
• Access to multiple internal and external platforms simultaneously for online report access and review, data search, and report correction.
• Data entry is required
• Calling agencies for report clarifications or report submission.
• Providing education in Critical Incident reporting.
• Email communication with internal and external stakeholders
• Data analysis skills are a plus
Required Years of Experience: 1 - 2 years