Job Details

DPP is seeking a Business Systems Analyst to support an enterprise-wide MRO initiative.

Location: Mostly remote; some onsite in Shalimar, FL as needed
Duration: 6-12 months, with possible conversion after 12 months
Term: W2 position

Position summary:

• We are seeking a Business Systems Analyst (BSA) to support enterprise initiatives focused on MRO (Maintenance, Repair & Overhaul) systems, aviation asset tracking, and process optimization.
• This role will work closely with internal stakeholders to gather requirements, support system integrations, and ensure MRO-related data and workflows are aligned with business objectives.
• Experience with aviation maintenance systems, particularly Resada (Veryon Tracking+) or any MRO tool/software, is highly preferred. This is a standard BSA role requiring strong systems analysis skills, documentation expertise, and the ability to work in a fast-paced environment with frequent changes.
• The ideal candidate is a clear communicator, collaborative, organized, and comfortable working across multiple technical teams.

Key responsibilities:

• Gather, document, and validate business requirements related to MRO workflows, aviation asset tracking, and enterprise maintenance systems.
• Support execution of IT projects across application development, system integrations, business intelligence, and other functional areas.
• Collaborate with SMEs, product teams, engineers, and stakeholders to clarify needs and translate them into functional and technical requirements.
• Analyze business processes to identify opportunities for improvement, standardization, and efficiency related to MRO operations.
• Develop requirements documentation, process flows, specifications, and data mapping artifacts.
• Provide support during testing, validation, and deployment phases.
• Assist with analysis of system integration touchpoints and metadata needed for implementation.
• Participate in planning, execution tracking, and change management activities.
• Adapt quickly to a dynamic, fast-paced environment with shifting project priorities.

Required education and experience:

• Bachelor's degree in a related field with 0-2 years of relevant experience.
• Relevant experience may substitute for education.
• Higher-level education may substitute for required experience.

Required knowledge, skills, and abilities:

• Strong analytical skills with experience interpreting business needs and translating them into actionable requirements.
• Familiarity with requirements documentation tools (Visio, Word, Excel, Jira, Azure DevOps).
• Basic SQL knowledge, including ability to perform simple queries for requirements validation.
• Understanding of project planning and execution tools such as MS Project.
• Knowledge of software development lifecycle (SDLC) and analysis methodologies.
• Strong communication, facilitation, collaboration, negotiation, and influencing abilities.

Preferred knowledge, skills, and abilities:

• Experience with MRO tools/software (e.g., Resada/Veryon Tracking+, TRAX, AMOS, Ramco, or similar).
• Experience working in aviation, aerospace, or MRO environments.
• Ability to obtain or hold a Scrum Master certification.
• Experience with data mapping, integration documentation, and system metadata.
• Experience working on enterprise-scale systems or aviation maintenance platforms.

Interested? Learn more:
Click the apply button or contact our recruiter Justin at ...@dppit.com to learn more about this position (#26-00098).

Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.