Job Details

Job Description
We are looking for a Test Manager who will be responsible for developing testing and test management requirements, procedures, standards and policies. These responsibilities include areas such as: scheduling and management of testing assignments, project testing status, defect tracking, and measurement reporting.

Location: Remote position. Preference given to candidates in the New Jersey area. Must be willing to travel if not local to NJ.

Job Responsibilities:

• Understand the business functionality and define over all test strategy.
• Capability to understand the big picture - system / app / product and weave in a comprehensive test plan
• Develop and maintain standard IT testing and test management processes and procedures; this also includes developing a set of test policies to define acceptable levels of testing based on a set of criteria which considers risk vs. cost benefit.
• Develop and maintain standard requirements management processes and procedures
• Develop and maintain staff training materials for the above test and requirements management processes.
• Conduct staff training for test and requirements management processes.
• Effectively communicate at senior manager / director / executive levels about the program / project level risks / issues / escalations.
• Provide consulting to project teams for test and requirements management.
• Develop requirements for standard test management reports and visualizations in the form of mockups, to be built and implemented by other IT staff.
• Develop requirements for standard requirements management reports and visualizations in the form of mockups, to be built and implemented by other IT staff.
• Become "go-to" - escalation point person for any project related test management activities.
• Communicate effectively the daily status - risks / issues / dependencies, track progress and manage issue workflow to resolution.
• Logging and managing the defects in ServiceNow
• Work directly on projects in a test manager or similar technical lead role
• May be responsible for the technical direction, leadership, and training of less experienced staff.

• Bachelor's degree in Computer Science or related. Additional years of experience may be considered in lieu of a degree.
• 8+ years of experience as a Test Manager
• Thorough understanding of testing/QA techniques, practices, and processes. Experience with planning and leading QA efforts for a program or large complex projects.
• Thorough knowledge of the System Development Life Cycle process.
• Prior experience managing large, complex, testing efforts crossing multiple departments.
• Excellent communication skills (written & verbal) both internally to the project team and leadership.
• Ability to provide necessary support to the gathering and writing of accurate, complete test materials.
• Strong business analysis skills for capturing business/clinical scenarios and translating them into test cases and scripts.
• Detail oriented with strong analytical skills with an ability to organize and communicate thoughts clearly.

• ServiceNow Test Management experience a plus
• Utilities experience a plus