Job Details

Casual Pbx Operator

As a Pbx Operator, you will be responsible for responding to all incoming calls promptly and with utmost courtesy dispatching guest or owners needs and requests to all appropriate departments. Provides professional hospitality and information to all guests, owners and team members displaying excellent knowledge of the product, property and overall company.

Here's why you'll love it here!

We offer an excellent benefits package to our full-time Team Members that include:

• Salary: $21.00 $23.50 per hour
• Medical, dental and vision insurance from day one.
• Generous Paid Time Off Program including paid vacation, paid holidays and paid sick leave.
• Financial Wellness- 401K plan with company match, life insurance, company stock purchase program.
• Team Member Travel Program enjoy discounted rates at incredible properties around the globe.
• Team Member recognition and numerous learning and advancement opportunities
• and more!

Schedule Details : Our Front Office Department operates 24/7 days. The shift is 8 hours with 30 minutes of break-time and needs to be full availability between 6 am 11 pm, including weekends and holidays.

Additional Responsibilities:

• Answers telephone calls and connects them to their appropriate extensions.
• Expedites guests' and owners' requests and concerns to departments, ensuring completion and follow-up to guests' satisfaction.
• Ensures follow-up logs are completed.
• Assists in maintaining communication equipment such as voicemail, faxes, copies for guests, and mail delivery.
• Maintains any pertinent departmental log sheets, checklists, and/or reports.
• Assist with other departments as needed.
• Performs other duties as assigned.

What are we looking for

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members!

• High School Graduate or equivalent
• Ability to work a flexible schedule to include evenings, weekends, and holidays
• Excellent English language interpersonal skills
• Ability to multi-task responsibilities and prioritize duties

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Prior switchboard experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.