Job Details

Why Join Our Team

Person-Centered Care Services is a not-for-profit organization that creates social change within communities by supporting people with disabilities on their journey to self-identity and acceptance. We are more than just a workplace - we are a community built on our core values:

sUpport Our responsibility as human beings are to support ourselves and one another.

eQuityTo participate in community is to have active citizenship. To be a participating citizen, one must have opportunities that are equitable, which accommodate the differences all human beings have.

aCCeptance One of the most vital components of having a quality of life is love. It is okay to tell someone you love them; more importantly, it is okay to show them. To accept another for who they are and what makes them human can be a most validating experience; it is self-empowering.

Benefits of Joining Our Team

• Health Coverage: Medical, Vision, Dental, and Life Insurance for employees working 30+ hours/week.
• Telehealth Services: Employer-paid access for all employees, regardless of hours.
• Voluntary Benefits: Including Accident, Disability, Legal, Identity Protection, and Pet Insurance.
• 403B Retirement Plan: Secure your financial future.
• PTO & Holidays: Generous time off, including your birthday!
• Employee Perks: Discounts on wireless plans, entertainment, dining, travel, and more.
• Financial Support: Bi-weekly stipends for eligible cellphone and transportation expenses.
• Education & Development: Tuition reimbursement and career advancement programs.
• Wellness Support: Access to the Employee Assistance Program.
• Referral Program: Earn rewards by promoting our inclusive workplace.

Key Responsibilities

The Community Health Worker serves as a bridge between the community and healthcare systems, working to address health disparities and improve access to care. This position is funded through a grant and will be dedicated to achieving the specific objectives outlined by the grant provider. This includes but is not limited to engagement with individuals and families, providing education, resources, and support to promote health and well-being.
This position offers a hybrid work environment, with a combination of remote and in-office/in-person days each week. Specific in-office/in-person days are determined based on team and program needs.
Key Responsibilities:

• Community Outreach: Establish and maintain relationships with community members, stakeholders, and local organizations. Conduct outreach activities, including attending community events, to raise awareness about health services and resources. Identify barriers to care and work with people to address them.
• Case Management and Navigation: Oversee a caseload of people assigned. Conduct initial assessments to identify person specific needs, goals, and barriers to accessing healthcare and social services. Assist people in navigating healthcare and social service systems.
• Data Collection and Reporting: Maintain accurate records of interactions and program activities, ensuring compliance with grant requirements. Collect and report data on program outcomes and progress toward grant objectives. Participate in program evaluations and contribute to reporting for grant funders.
• Monitoring and Follow Up: Maintain regular contact with people to monitor progress and address any emerging needs or challenges.
• Advocacy: Advocate for community members by connecting them with social services, healthcare providers, and resources. Assist people supported with identifying additional resources and/or services.
• Community Engagement: Participate in community events and initiatives to build trust and raise awareness of available services. Work collaboratively with other community-based organizations to support person specific needs.
• Reporting: Ensure proper reporting, investigation, and review of all incidents relative to OPWDD Part 624 regulations and the New York State Justice Center.
• Professional Development: Complete all mandatory and assigned trainings as needed. Take initiative in asking for support in areas needed for development and enroll in training opportunities to assist with accomplishing professional goals.
• All other duties deemed necessary by the supervisor.

Job Skills

• Communication and Collaboration Communicates effectively with peers and supervisors by sharing clear, concise updates and information. Supports teamwork by actively listening and contributing ideas in a collaborative manner.
• Decision-making and Problem-Solving Identifies and resolves basic issues using established guidelines. Seeks advice for more complex challenges.
• Adaptability and Flexibility Adapts to shifting tasks and priorities as directed by supervisors. Maintains productivity in a dynamic work environment.
• Organizational Effectiveness Supports operational efficiency by following established processes and maintaining accurate records
• Quality of Service Performs tasks with precision and care, ensuring individuals with IDD receive reliable, respectful, and person-centered support.

• Age Requirement: Minimum age of 18.
  
  Experience: Minimum of 1+ years experience working with caseload management, required.
  • Minimum of 1+ years experience with community health partners and referral systems, preferred.
  • Minimum of 1+ years experience developing and maintaining relationships with partnerships and community sites, preferred.
• Educational Qualification: High School Diploma, required. Associate degree in related field (i.e., Social Work, Mental Health, etc.), preferred.
• Driver's License Requirement:Valid Driver's License, required
• On Call: General flexibility, required.

• Schedule: flexible, will be discussed during interview
• Physical Demands: The nature of tasks may vary based on the individuals being supported. This may include assisting with toileting and hygiene, which could involve lifting. Reasonable accommodations will be considered to enable individuals with disabilities to fulfill essential job functions.

Person Centered Care Services (PCCS) is an equal opportunity/affirmative action employer. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, or current employment status. PCCS values diverse experiences, including with regard to educational background and justice system involvement. Justice impacted folks who embrace our values of suPPort, eQuity and aCCeptance are encouraged to apply, PCCS prides ourselves in leading the way on implementing fair Chance forward hiring. We depend on a diverse staff to carry out our mission.