Job Details

divh2Entry-Level Representative/h2pWe proudly partner with labor unions, credit unions, associations, and their members across Canada, providing families with the permanent benefits they rely on. For decades, our mission has been to protect working families and children, ensuring they have the support and security they deserve. We are now expanding our team and seeking motivated individuals who want to build meaningful careers while making a real impact./ppWe are looking for entry-level representatives to connect with members, explain their permanent benefit options, and provide ongoing service and support. This position is ideal for individuals who value teamwork, communication, and professional growth, and who want to thrive in a flexible, supportive environment./ppKey responsibilities include:/pulliEngage with members virtually through Zoom and phone calls to explain benefit programs/liliCollaborate with team members to meet shared goals and performance standards/liliAnswer questions, address concerns, and provide consistent follow-up service/liliAccurately complete documentation and maintain client records to company standards/liliParticipate in team meetings and contribute ideas to improve processes and client experiences/li/ulpRequirements include:/pulliLegally eligible to work in the United States/liliHigh school diploma or equivalent (post-secondary education is an asset)/liliPrevious experience in customer service, sales, or team collaboration is an advantage but not required/liliProficiency with Zoom and online platforms, with strong attention to detail and accuracy/liliExcellent listening skills and the ability to communicate effectively both verbally and in writing/li/ulpPreferred qualifications include:/pulliTeam-oriented mindset with strong collaboration skills/liliAbility to adapt quickly in changing environments/liliStrong organizational skills and accountability/liliConfidence using virtual tools and platforms to engage with clients/li/ulpWhy join us?/pulliComprehensive benefits package including dental, prescription coverage, travel insurance, and death benefit/liliRemote-first work environment with the flexibility to design your own schedule/liliPerformance-based incentives including bonuses and all-expenses-paid trips to destinations such as Cancun, the Bahamas, and Las Vegas/liliCareer advancement opportunities with in-depth training, leadership development, and rapid growth potential/liliSupportive team culture where every member is valued and empowered to succeed/li/ul/div