Job Details

Director Of Rooms

Work in a company where people truly believe in what they're doing. At Outrigger Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

The Director of Rooms is responsible for overseeing all aspects of the Housekeeping, Front Office, Bell Services, Cultural & Security Departments. The role focuses on providing exceptional guest experiences while ensuring operational efficiency and profitability, maintaining brand standards, and fostering a positive work environment. The Director also plays a key role in developing and implementing strategies to enhance guest satisfaction and drive overall departmental performance. By fostering collaboration across teams and maintaining high standards, the role ensures a seamless and memorable stay for all guests.

Minimum Requirements

Minimum of five (5) years of experience in hotel operations, with at least three (3) years in a leadership role in Rooms Division. Strong understanding of hotel operations, including front desk, housekeeping, and revenue management. Proven experience in managing and developing teams. Experience in budget management and cost control. Strong organizational and time-management skills. Excellent verbal and written communication skills. Ability to resolve conflicts and handle stressful situations.

Come Work Here!

While base pay starts at $110K, there is potential for a higher salary based on factors such as applicant skill, experience, education.

Health Insurance (Dental, Medical, Prescription, Vision)

Paid Holidays, Sick, Vacation and Medical Leave

Retirement Plan (401K)

Recognition and Award Programs

Employee Assistance Program

Discounted Hotel Rates

And many opportunities for growth through our training and development programs!

*Please note that benefits may vary depending on position or property