Job Details

Corporate Accounts Director - Brands - GWW - US - Remote

Apply for the Corporate Accounts Director - Brands - GWW - US - Remote role at Guest Supply.

Who We Are

Guest Worldwide is a global collective of dynamic, industry?leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets worldwide. From full?spectrum hospitality and distribution solutions at Guest Supply to award?winning personal care amenities at Gilchrist & Soames and innovative textile solutions at Manchester Mills, we provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco, an industry?leading global food and beverage distribution company.

Job Summary

The Corporate Accounts Director (Brands & NHOP) is responsible for developing and implementing the overall strategy for key corporate accounts, creating annual customer business plans to drive revenue generation, and overseeing contract negotiation, margin management, and category management.

Responsibilities

• Act as primary corporate contact with assigned customers.
• Maintain, build, and expand customer relationships and key points of contact at all levels within the customers organization.
• Coordinate, direct, and develop key functional areas and team members within the company to achieve key performance objectives, including revenue generation and margin enhancement.
• Lead and actively participate in the development of new products and programs with key internal and external stakeholders to address customer needs.
• Lead planning and execution of all brand?wide initiatives.
• Lead all customer?facing activities including product presentations, trade shows, and customer?sponsored events.
• Create and implement customer business plans utilizing the OGSIM (Objectives, Goal, Strategies, Measurement, and Initiatives) template, continuously updating plans to meet customer goals.
• Conduct business reviews with customers at least quarterly.
• Oversee contract negotiation and implementation, including master distribution agreement, rebate structure, and pricing structure.
• Lead development and presentation of all Requests for Proposal.
• Work closely with field Sales, Product Development, Marketing, Customer Service, Planning, Purchasing, and Finance to exceed customer expectations.

Qualifications

Education

• Bachelors degree in Business, Sales, or Marketing required. MBA highly preferred.

Experience

• 10 years of related experience, including 5 years managing large, multi?location accounts. Hospitality background preferred.

Professional Skills

• Excellent communication (verbal and written), interpersonal, and professional interactive skills.
• Effective presentation and response skills to suppliers, customers, management, and internal staff.
• Mastery of organizational and project management skills.
• Ability to plan, prioritize, and execute multiple initiatives independently.
• Strong negotiation, listening, and presentation skills.
• Strong relationship?building with staff and customers.
• Adaptable to diverse personalities and teamwork environments.
• Prompt response to service requests and follow?up.
• Problem solving and solution development.
• Decision making with sound judgment and timely execution.
• Attention to detail and accuracy.
• Understanding of financial concepts (pricing, forecasting).
• Proficiency with MS Windows and Office (Word, Excel, PowerPoint, Access, Outlook).
• Familiarity with Phocas, PeopleSoft, and Salesforce.com preferred.

Physical Demands

• Regularly required to sit, stand, walk, and use hands and fingers to operate a computer keyboard, mouse, and telephone.
• Frequently required to reach with hands and arms.
• Occasionally required to lift or move up to 20 pounds.

Work Environment

• Noise level usually moderate.
• Primarily office or home environment, with approximately 50% travel (including overnight) for client meetings, company events, staff meetings, training sessions, and vendor trade shows.
• May require use of personal vehicles for business travel.
• Must maintain a valid drivers license and provide proof of current automobile insurance coverage.
• Remote workers must have required software and a dedicated workspace free of distractions.
• May require evening or weekend work depending on customer needs.

This job description indicates in general terms the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all?inclusive to any specific employee. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at?will employment relationship existing between the Institution and its employees. This job description supersedes prior job descriptions.

Seniority level

• Director

Employment type

• Full?time

Job function

• Sales and Business Development
• Hospitality