Job Details

Strategic Account Manager | Remote Ontario, Canada

Join Johnson & Johnson MedTech in the Vision business as a Strategic Account Manager. This remote role is based within the Ontario, Canada area and is open for applications.

About the role: Represent the Johnson & Johnson Vision organization by interacting with established customers and fostering strategic partnerships across all channels.

Key Responsibilities

• Managing and developing JJVCs business with assigned head office accounts (National Retailers, GPOs, and Internet Accounts) with responsibility for attaining sales target and profitability objectives.
• Effectively negotiating with customers to achieve mutual business objectives: Alignment on trade investments including customer programs & promotions, educational events and staff training, sponsorship of conference events.
• Implementing required business initiatives with customers, including price changes.
• Building joint business plans and agreements that align with company strategies and deliver mutually beneficial outcomes.
• Working in partnership with Health Care Compliance & Legal to ensure compliance for all customer programs and agreements.
• Collaborating with Marketing, Sales Strategy, Sales Analytics, and Regional Business Managers to build robust customer programs that align with internal strategies, meet current customer & market demands, and deliver on sales targets.
• Providing ongoing communication with Field Sales team that builds alignment with account objectives and focus on priorities.
• Preparing compelling, fact-based and customer focused presentations that clearly highlight opportunities and action plans for customers business.
• Establishing and maintaining strong relationships with assigned customers.
• Attending customer events, ECP dinners, industry conventions, and training events.
• Bringing new opportunities to the attention of internal partners (Voice of the customers).
• Introducing new product innovation and subsequent training for customers.
• Providing monthly, quarterly, year?end sales LE (Latest Estimate) for respective customers.

Qualifications

• Bachelors degree required, preferably in Commerce, Business or Health Care.
• Minimum of 6 years business experience required.
• 5+ years experience in a direct sales environment; National/Key Account experience preferred.
• Strong account management experience: building customer partnerships, activating company strategies, and building value?driven collaborations.
• Eye care knowledge is an asset.
• Bilingualism in French and English is an asset.

Additional Information

• Position requires working from a home office.
• Up to 25% business travel may be required.

Required Skills

• Brand Positioning Strategy
• Brand Recognition
• Commercial Awareness
• Competitive Landscape Analysis
• Confidentiality
• Financial Reports
• Interpersonal Influence
• Market Opportunity Assessment
• Process Improvements
• Report Writing
• Sales Enablement
• Sales Prospecting
• Strategic Sales Planning
• Strategic Thinking
• Sustainable Procurement
• Technical Credibility
• Vendor Selection

Accessibility Statement

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.